Do you offer airport transfers, cruise transfers in connection with tours?
Sorry. We do not offer airport or cruise transfers or tours with luggage. Our minivans do not have space for luggage.

Do you offer tours of sights in Barcelona?
No. We are specialists in sights outside Barcelona, so even for private tours, we do not visit sights in the city of Barcelona.

Do you offer pick-ups outside Barcelona?
As a rule we do not, but for some private groups we might be able to offer a pick-up at locations which are under 1 hour from Barcelona, for example Sitges. There is an extra charge for pick-ups outside Barcelona, usually of 45 euros but it can vary. Please ask about this in the comments field of the booking form

What should I wear on a Day Trips Barcelona tour?;
This depends on the tour and the time of year. When you book you will received a confirmation mail which will also have information about what you should wear on the day tour that you have booked.

Who can book a Barcelona Day Trip?
We offer standard tours to groups of up to 6 guests per minivan. Most of our tours have a lot of walking so a good level of average fitness is required. Some of our tours are not suitable for guests with bad knees or are very slow walkers. We do not offer tours to reduced mobility or disabled guests. We do not recommend many of our tours for children under 8 years old

When do our tours takes place?
Most of our tours operate all year except weekends, Christmas Day and New Years Day.

What time do tours start?
Usually early. A typical Andorra day tour from Barcelona starts at 7am.

Weather in Barcelona in the summer
The weather in Barcelona is perfect for day tours all year round. It can be chilly in the winter and very cold in the mountains. In the summer the air temperature ranges from 21C to 35C degrees and the water temperature from 20C to 26C degrees, We send our guests an email one day before a booked tour with a weather update so they can dress appropriately.

What if it rains?
If the weather is extremely stormy, then if possible we will try and reschedule if your tour contains elements that are sensitive to weather, but generally we go in rain or shine. Our guides will bring umbrellas on rainy days. If we have to cancel your tour due to adverse weather, we will refund you in full.

How do I pay?
We ask for a deposit payment of around 30% advance by credit-card and 70% in cash on the day of the tour. If you prefer you can pay the full amount in advance. We use Paypal as our credit card payment system which is safe and encrypted. You do not need a PayPal account to pay. You simply pay by credit card like you would normally do online. For larger groups you can also pay by making a bank transfer. 

What if I have to cancel?
Our cancellation, rescheduling and refund policy is as follows: 
100% deposit refund if you cancel more than 2 weeks before the tour date and cannot reschedule. 
50% deposit refund if you cancel more than 1 week before the tour date. 
No deposit refund if you cancel less than 48 hours before the start of the tour. 
We do not charge a fee to refund. However, if your payment is over 60 days old PayPal will charge a small fee.
If we cancel due to bad weather and you cannot reschedule then we offer a full refund of all payments for your tour.

Is there a discount for groups?
No, sorry. We do not offer discounts - all our tours can max be 6 persons

Is there a discount for a multiple bookings?
No, sorry, our tours are already very reasonably priced.

Is there a child discount?
No, sorry, as all our tours are very small groups only and we do not recommend our tours for children under 8 years old.

Is there a student discount?
No, sorry, as all our tours are very small groups only

Can I book tours in other languages than English?
Sorry, our tours are only in English.

Are pets allowed on tours?
No.

Is there an age requirement for children?
We recommend that children are minimum 8 years old for many of our tours. We do not have baby seats.

Are tours wheelchair accessible?
No. Sorry but our minivans are not adapted for wheelchair access. We cannot bring wheelchairs.

What are our general Terms & Conditions?
All tour participents or the person booking for the group must read our terms and conditions. 

Can I take prams and buggies on a tour?
Yes, if there is room, however, we recommend that children are minimum 8 years old for many of our tours.

Do you sell gift vouchers?
No, sorry